shipping policy
Welcome to FM DREAM Decor! We are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines our shipping practices, delivery times, and related information.
1. Shipping Locations
We currently ship to all major cities across [pakistan]. For international orders, please contact us in advance.
2. Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation.
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During high-demand periods (sales, holidays), processing may take slightly longer.
3. Delivery Time
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Standard Delivery: 3–7 business days
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Express Delivery (if available): 1–3 business days
Delivery times may vary based on your location and the courier service.
4. Shipping Charges
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Shipping charges are calculated at checkout based on the destination and weight of your order.
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Free shipping may be available on orders above [e.g., PKR 5,000] (if applicable).
5. Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this to track your package through the courier’s website.
6. Delayed or Lost Shipments
While we strive to ensure timely deliveries, FM DREAM Decor is not responsible for delays caused by:
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Courier issues
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Weather conditions
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Incomplete or incorrect address details
If your order is significantly delayed or appears lost, please contact our support team.
7. Damaged or Missing Items
If you receive a damaged package or if any item is missing, please notify us within 48 hours of delivery. We will investigate the issue and offer a replacement or refund as per our Return & Refund Policy.
8. Contact Us
For shipping-related inquiries, please get in touch:
📧 Email: [fmdreamdecor1@gmail.com]