🛍️ Refund & Return Policy

1. Return Period

Customers have the right to return a product within 30 days of receiving it. This period starts from the day the product is delivered.

2. Condition of Returned Items

To be eligible for a return, the item must be unused, in the same condition that you received it, with all original tags and packaging. Used or damaged items are not eligible for return.

3. How to Request a Return

• For Online Orders: Please contact our customer service team to initiate the return process.

• Cash on Delivery (COD) Orders: Return shipping charges will be the customer’s responsibility.

• Prepaid Orders: Refunds will be issued to the original payment method after the item is received and inspected.

4. Non-Returnable Items

• Discounted or sale items are not eligible for return or refund.

• Personal care products, such as beauty or health-related items, cannot be returned due to hygiene reasons.

5. Refund Process

Once your return is approved and received, your refund will be processed within 7 business days to the original payment method.

6. Exceptions

Returns and refunds may be accepted in the following cases:

• The item is defective or damaged.

• You received the wrong item.

• Delivery was significantly delayed due to our fault.

7. Customer Support

If you need help with a return or refund, feel free to reach out to us: